BOLD

Bold Booster x PayPal

My Role
Senior Product Designer
Timeline
Nov 2023 - Sep 2025

Bold Booster: A Seamless PayPal Integration for Magento

Led UI/UX for a strategic partnership between Bold and PayPal to launch a no-cost Magento extension designed to boost checkout conversion and increase average order value. The extension simplifies the integration of PayPal’s full suite of payment solutions, no dev work required.

🪄 1. Project Overview


My Role:

Product Design Lead – collaborated with cross-functional teams at Bold and PayPal to research, design, and deliver a frictionless onboarding and checkout experience.

Deliverables:
  • Competitive analysis
  • Alignment on product and business strategy with Bold & PayPal stakeholders
  • Research on merchant pain points and checkout behavior
  • Multiple usability testing rounds and wireframe iterations
  • High-fidelity Figma prototypes
  • Hands-on engineering collaboration to ensure implementation fidelity
Outcomes:

Bold Booster drastically lowered the barrier for merchants to adopt PayPal’s full payment ecosystem, streamlining onboarding while improving conversion metrics across the board:

  • 95% checkout completion rate for credit and debit card payments
  • 35% increase in cart size when Pay Later was offered
  • Boosted merchant adoption of PayPal’s financing tools through better discoverability and simpler UX

🤔 2. Understanding the Problem


Complexity Blocked Adoption

Although PayPal offers a robust suite of tools (Pay Later, digital wallets, fraud protection), many Magento merchants lacked the developer resources to integrate them fully. This complexity often led to:

  • Missed opportunities to offer flexible financing
  • Fragmented payment systems
  • Higher cart abandonment due to poor checkout UX

Merchants needed a no-code way to streamline payments, unify settlements, and provide a modern checkout experience that converts.

🧩 3. Process

The UX approach focused on clarity, conversion, and low effort setup:

  • Researched friction points in existing PayPal integrations and Magento payment flows
  • Conducted stakeholder interviews with Bold and PayPal to align on priorities
  • Led competitive analysis of checkout solutions (e.g. Shopify, Stripe, WooCommerce)
  • Designed and tested onboarding flows to ensure self-serve success for non-technical merchants
  • Partnered with engineering to validate edge cases and ensure cross-platform consistency

🌟 4. The Solution


No-Code Checkout Integration That Drives Revenue

Bold Booster enables merchants to activate PayPal’s entire payment suite, including Pay Later, Fastlane, Apple Pay, Google Pay, and Venmo, with a simple, guided onboarding experience.

Key UX Improvements:

  • Effortless Onboarding: A self-serve activation flow that gets merchants live in minutes
  • Optimized Checkout UX: Designed for conversion, with a mobile-first experience and clear CTAs
  • Frictionless Financing: Pay Later tools are surfaced contextually, boosting average cart value

By removing the technical overhead and improving the end-user checkout flow, Bold Booster empowers merchants to unlock new revenue opportunities and deliver a modern payment experience, fast.

🖼️ Project Snippets

Magento Admin Onboarding
Magento Admin Advancement
Magento Admin Onboarding Complete
Bold Checkout App Flows
Bold Booster Shopper Experience

All designs are shown for educational/fair use purposes only. Screenshots reflect public-facing features at the time of my contribution.